LAST UPDATED / 8 SEPTEMBER 2026
Al Mehana Architectural Prospective Drawing, also known as Al Mehana Drawing Services (“Al Mehana”, “we”, “us”), respects your privacy. This policy explains how we handle personal information connected with almehana.com and enquiries about our drawing, BIM, GIS and project support services.
1. Information we collect
When you submit an enquiry, we collect your name, company, work email, selected service and project requirement. You may also choose to provide a telephone number, project location, target date or project-file link. We receive information you share when contacting us directly by email, telephone or WhatsApp.
An enquiry may include the referring page section, selected project and campaign labels from the link you followed. Our hosting infrastructure may record technical information such as your IP address, browser, requested page and access time for operation, troubleshooting and security. Please share only information relevant to your enquiry and that you are authorised to disclose. Avoid including identity documents, sensitive personal information or confidential project files in an initial enquiry.
2. How we use your information
We use your information to respond to your request, understand your project, discuss suitable services, prepare proposals and manage related communications. We also use limited technical information to operate the website, prevent spam and investigate errors or misuse.
We process information to take steps at your request before providing services, fulfil agreed services, meet applicable legal obligations, or on the basis of your consent where required. Sending an enquiry requests a response about that enquiry; it does not subscribe you to a marketing mailing list.
3. Who may receive your information
Enquiries are directed to [email protected] for the Al Mehana team to review. Information may be handled by service providers involved in hosting, email delivery, communications and technical support, where needed to provide those services. We may also disclose information where required by law or necessary to establish, exercise or defend legal rights.
This website does not sell personal information or use it for behavioural advertising. Depending on the providers involved, information may be processed outside the UAE. Any such processing must meet the requirements of applicable data protection law.
4. Cookies and external services
This website does not currently use analytics cookies, advertising cookies or tracking pixels. Fonts and the displayed map image are served with the website. Enquiry details are not saved in your browser’s local storage.
Choosing an email, telephone, WhatsApp or external map link opens a separate application or service. Those services handle information under their own privacy policies. A project-file link you share may also be governed by its hosting provider’s terms. We will update this policy if we introduce additional tracking or embedded services and request consent where required.
5. Retention and security
We keep enquiry and project correspondence for as long as needed to respond, manage the relevant business relationship and meet applicable legal or record-keeping obligations. Retention depends on the nature of the enquiry and any resulting work. You may contact us to ask about information held about you or request its deletion, subject to any lawful need to retain it.
We use reasonable measures appropriate to the information and its handling, including access controls and safeguards against misuse. No website, email system or method of transmission can guarantee absolute security. Please contact us promptly if you believe information shared with us has been compromised.
6. Your privacy choices and rights
Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion, restriction of processing or a transferable copy. You may also object to certain processing or withdraw consent where we rely on it. Withdrawal does not affect processing already lawfully carried out.
Send a request to [email protected]. We may need to verify your identity before responding and will explain any applicable limitations. You may also raise a concern with the competent data protection authority.
7. Changes and contact
We may update this policy as our website, services or applicable requirements change. The date above identifies the latest version.
For privacy questions or requests, contact Al Mehana Drawing Services, Dubai, United Arab Emirates, at [email protected]or +971 56 432 6691.
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